SAP Support Consultant HR PY

Offer description

Our Client is one of the largest HR Providers in the world.

Role Objective

Ensure support of HR payroll module for Client customers in order to maintain working system, according to defined requirements.

Responsibilities

Ensure maintenance of the realized customization

Ensure escalation of discrepancies

Liaise with the customer staff, in order to understand requirements, and to ensure delivery of support solutions

Participate in the evolution and optimisation of the model and template

Seek to upgrade professional knowledge and skills, and to maintain awareness of technological developments, procedures and standards.

Competencies

- Core

Ability to prioritise tasks and time management skills, ability to work across various projects

Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results

Consulting skills, understand business requirements and mapping to ensure consistency to Client template, while minimizing risk to both client and Client

Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients

- Other

Analytical thinking/problem solving skills - work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implications

Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation

Methodologies - demonstrate knowledge and application of key methodologies employed by Delivery teams and Project implementation methodology

Awareness and commitment to client service

Ability to deliver classroom training

Personality

Initiative

Creativity

Motivated and tenacious

Results focused - work persistently to overcome obstacles to goal achievement

Quality commitment - demonstrate attention to produce a high quality end product and constantly look for opportunities to improve work processes and results

Qualifications and Experience

At least 3 years of experience on SAP HR payroll

Good understanding of Country, State and Enterprise legislation as it relates to the design and configuration of payroll

Ability to configure the entire SAP Payroll for one country

Appropriate tertiary level education or equivalent industry experience

Language Abilities

English - fluent (oral and written)